Refund policy
Returns & Refund Policy
At EuphoriAI, your satisfaction is important to us. We stand behind the quality of our products and want you to feel confident in your purchase.
15-Day Satisfaction Guarantee
We offer a 15-day satisfaction guarantee, starting from the date your order is delivered.
If your item arrives damaged, defective, or does not meet expectations, please contact us within 15 days of delivery, and our support team will assist you.
Return Eligibility
To be eligible for a return:
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Items must be unused, unworn, and in their original packaging
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Proof of purchase is required
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Return requests must be submitted within 15 days of delivery
Items that show signs of use, wear, or damage caused after delivery may not be eligible for a refund.
Non-Returnable Items
For hygiene and safety reasons, certain items may be non-returnable unless they arrive damaged or defective. This will be clearly stated on the product page when applicable.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method. Please allow several business days for the refund to reflect, depending on your payment provider.
Shipping Costs
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Original shipping costs are non-refundable
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Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
Order Processing & Delivery
Orders are processed within 24–48 hours and typically arrive within 3–7 business days, depending on your location.
How to Start a Return
To request a return, please contact us through our Contact page or by email. Our team is happy to help and will guide you through the next steps.
For return requests, please contact us at [euphori.ai.official@gmail.com].